Privacy Policy

Section 01Who we are

Cold Streak (“Cold Streak,” “we,” “us”) is operated by Luis Alarcon, a sole proprietor based in Texas, United States, reachable at support@coldstreak.app. We are the data controller for the information described in this policy.

Questions, requests, or complaints: support@coldstreak.app. A real person answers.

Section 02What stays on your phone

Cold Streak is built local-first on purpose. Your recovery data is stored in the app’s private container on your device, and every number the app shows you is calculated there. None of the following is transmitted to us:

• Your quit date and your stated weekly betting spend
• Your streak, best streak, and rewiring progress
• Your money-kept total, milestones and projections
• Relapse logs, including amounts and any notes you add
• Urge / panic-button sessions and their outcomes
• Your “why” note and any voice memo you record for it
• Your onboarding quiz answers and your dependency score
• Your 90-day program progress
• Your Game-Day Shield windows and notification settings
• Which apps or sites you chose to block

Two consequences worth knowing. First, if you have iCloud device backup enabled, a copy of this data may be included in your encrypted Apple backup — that is controlled entirely by your Apple settings, not by us. Second, if you delete the app without exporting first, that data is gone and we cannot restore it, because we never had it.

Screen Time / blocking: app and website blocking uses Apple’s Screen Time (Family Controls) framework. Apple’s design keeps your app-usage data on-device and shields it from us — we can tell that a blocking rule is configured, not what you used or when.

Section 03What we actually receive

Community feed

In this version the community feed is local to your device. There is no Cold Streak server behind it, so what you see or write there is not sent to us.

Being straight about moderation: posts are screened automatically at the moment you publish — length, links, promo codes, sportsbook solicitation, tout services, and abuse aimed at another member. There is no reply feature. There is no full-time moderation team reading the feed. When enough different members report the same post it drops out of the feed automatically, and reporting a post also hides it from you straight away. If something needs a human, email us at support@coldstreak.app.

Analytics and attribution

This version of Cold Streak includes no analytics or attribution SDK. The app has no usage-event, crash-reporting or advertising-identifier SDK. If that changes in a later update, we will update this policy before it ships.

Subscription status

Purchases go through Apple. Apple bills you; we never see your card number, billing address, or Apple ID password. Our purchase processor, RevenueCat, receives an anonymous app user ID and your subscription state (active, lapsed, which plan) so the app knows whether to unlock.

Support email

If you email us, we have your email address and whatever you wrote, for as long as we need it to help you and keep a record of the request.

Section 04Who else touches data

We keep this list short and we keep it current. For the app, Apple and RevenueCat are the only third parties. They act on our instructions and are not partners we sell to. This website is a static site hosted on Cloudflare.

We may also disclose information if we are legally required to (a valid subpoena, court order, or law), or where we believe in good faith that disclosure is necessary to prevent imminent serious harm to someone. If we are ever acquired, this policy travels with the data and we will tell you before anything changes.

Section 05What we never do

This section is the point of the whole document, so it is deliberately blunt.

• We do not sell or rent personal information. Not now, not as a “partnership,” not in aggregate-with-a-wink.
• We do not share data with sportsbooks, betting operators, affiliates, or their advertisers. A list of people trying to quit gambling is exactly the list a sportsbook would pay most for. They will not get it from us.
• We do not use your recovery data for advertising or targeting, on our own services or anywhere else.
• We do not sell data to brokers or contribute to identity graphs.
• We do not require your real name to use the community.
• We do not read your on-device data. It isn’t a promise about restraint; the architecture doesn’t send it.

Section 06How to delete everything

There are two paths and both work.

1. In the app: Settings → Privacy & Data → Erase my data. This wipes everything stored on your device — your streak, your money-kept figures, your quiz answers, your “why” note and voice memo, and every check-in. It happens immediately, not on a queue, and it cannot be undone. The community feed is also stored on your device, so this covers it too.
2. By email: write to support@coldstreak.app from the address you contacted us with. We will complete the deletion within 30 days and confirm when it is done.

One honest caveat: deleting the app from your phone removes the local data, but if you have iCloud device backup enabled, a copy may remain in your Apple backup, which Apple controls. We hold no copy of your recovery data, so there is nothing on our side to erase.

You can also export your data as a JSON file: Settings → Privacy & Data → Export. It is generated on your device.

Section 07How long we keep things

• On-device data: until you delete it or delete the app. We hold no copy.
• Community feed: stored on your device only, so the on-device rule above applies.
• Support email: 24 months.
• Records we must keep by law (tax, accounting, fraud): as long as the law requires.

Section 08Legal bases & your rights

If you are in the UK, EEA, or another region with comparable law, we process personal data on these bases: contract (providing the app and your subscription), legitimate interests (answering support email and preventing fraud or abuse), consent (push notifications — withdrawable at any time in your device settings), and legal obligation where it applies.

You have the right to access, correct, delete, restrict, or object to our processing, and the right to data portability. Ask at support@coldstreak.app and we will respond within the statutory window. You can also complain to your local supervisory authority.

Data may be processed in the United States. Where transfers require a safeguard, we rely on Standard Contractual Clauses.

Section 09US state privacy rights

If you live in California, Colorado, Connecticut, Virginia, or another state with a comprehensive privacy law, you may have rights to know, access, correct, delete, and to opt out of sale, sharing, or targeted advertising.

We do not sell or share personal information as those laws define it, and we do not run targeted advertising, so there is no opt-out to give you — but the access, correction and deletion rights all apply and you can exercise them at support@coldstreak.app. We will not discriminate against you for asking.

Section 10Security

Your streak, your relapse log, your money figures and your “why” note stay on your device. That was a design decision, not an afterthought.

There is no Cold Streak server in this version, so there is no central store of user data for a breach to expose. Purchase data held by Apple and RevenueCat is protected by their own security programs.

No system is perfectly secure. If we discover a breach affecting your data, we will notify you and any required regulator as the law demands and as fast as we can reasonably confirm what happened.

Section 11Children

Cold Streak is for adults: 18 or older. It is not directed at children and we do not knowingly collect data from anyone under 18. If you believe a minor has used the app, contact support@coldstreak.app and we will delete any information we hold about them.

Section 12This website

This site sets no cookies, runs no advertising or tracking pixels, and has no analytics on it. The only third-party request the page makes is to Google Fonts for the typefaces, which means Google receives your IP address as part of that request.

Section 13Changes

If we change this policy we will update the “last updated” date at the top. For a change that materially affects your rights, we will tell you in the app before it takes effect — not by quietly editing this page.

Section 14Contact

Luis Alarcon (sole proprietor)
Texas, United States
support@coldstreak.app

For product help and FAQs, see Support. For the rules of using Cold Streak, see the Terms of Service.